Resume
Work Experience
Ocean Media, Inc.
Account Director | March 2019 – Present
Account Manager | January 2017 – February 2019
Account Executive | October 2014 – December 2016
Account Coordinator | July 2013 – September 2014
- Day-to-day management of brands’ offline and online campaigns, working with multimillion-dollar budgets
- Work closely with clients, external partners and internal teams to ensure projects and deliverables are met in a timely manner with a focus on accuracy
- Develop and execute strategic media campaigns across TV, radio, print, OOH and digital/social
- Recommend opportunities, tests and optimizations and tests based on analysis of past performance
- Develop budget monitoring systems, focusing on performance-based auditing across channels
- Communicated deadlines and provide quality assurance on all deliverable assets
- Utilize data to measure and optimize performance across channels to determine effectiveness and cost efficiency of campaigns
- Create roadmaps for marketing initiatives to drive brand awareness and deliver on sales goals
- Analyze client data to determine topline performance and pinpoint data discrepancies
- Ensure schedules/logs were updated and assisted with building media plans
- Create and present performance reporting weekly, quarterly and yearly to key stakeholders
- Stayed abreast industry trends and competitive activity through eMarketer, Simmons, MRI and Nielsen
- Supervise Account Coordinators and Account Executives in their growth
Marshall Advertising & Design
Media Planning Intern
February 2013 – July 2013
- Created space close and material close date sheets each month and sent insertion orders to/for print and digital reps
- Inputted ad placements and details into 3rd party ad servers
- Ran reporting on campaigns to analyze data and overall effectiveness and built weekly campaign decks
- Generated flowcharts and graphs detailing overall yearly breakdown of media plans for the team and client
- Utilized MRI data to determine target demographics and psychographics
- Determine site potential for ad placement using comScore, Compete, and Quantcast
TVXQWorld Magazine
Co-editor-in-chief
April 2009 – August 2013
- Consistently met editorial deadlines with feedback on articles
- Lead and wrote articles based on fashion, reviews, health, food, and gaming
- Worked in Adobe Photoshop to layout and implement theme for magazine covers and page designs
- Work with an international team to produce content
- Created online magazine based on print publication (tvxqworld.com)
- Created online companion to the magazine (tiffanyquach.com/tvxqworld)
PRactical ADvantage Communications
Account Executive
August 2012 – December 2012
- Maintained in constant communication with client to discuss progress and updates
- Executed a tutorial to teach current students how to access and use TimeFox
- Created training program materials, an instruction manual and YouTube tutorials, for future students
- Oversaw team’s progress of their video tutorial and instruction manual
- Managed project overview, strategy and goals, scheduling, and deadlines
- Generated tasks to fellow team members
Practice Builders
Social Media Intern
July 2012 – December 2012
- Interviewed with clients to determine campaign strategies
- Wrote copy for clients’ Facebook, Twitter, Google+, YouTube, Yelp, and LinkedIn
- Used Salesforce to email clients and place client details into the system
- Collected data using analytics, such as Google Analytics, for monthly client reports
- Uploaded and scheduled posts and tweets using Socialoomph
- Identified SEO content through gateways, location, and competition
Education
Bachelor of Arts, Communication; Concentration: Advertising
May 2013
California State University, Fullerton
Dean’s List: Fall 2008 – Spring 2013
GPA: 3.91, Summa Cum Laude
Skills
- Media planning and strategy
- Strong verbal and written communication
- Media analysis
- Project management
- Time management
- Multi-tasker
- Direct response marketing
- Integrated marketing
- Digital advertising
- Creative trafficking
- Research and competitive insights (Nielsen, MRI, Simmons)
- Microsoft Office Suite – with strong Excel, PowerPoint
- Google Suite
- SharePoint and Teams
- Mentorship and Leadership
- Partner relations
- Adobe Photoshop
- Adobe Dreamweaver
Certifications
- Google Analytics
- Google AdWords Search, Display, Mobile
- Google Mobile Sites
- Google Campaign Manager
- Google DV360 and Search 360
- Amazon Advertising Sponsored Ads